Every piece of your information is kept secure at 12vip. This page clearly explains how we collect your data, where it is stored, and how we protect it.
All your personal and financial data is protected with military-grade encryption.
Your information is never sold to advertisers or any third party.
Why each piece of information is needed — explained in plain, simple terms.
You have the right to view, correct, or delete your data at any time.
Our systems are regularly audited by third-party security experts.
12vip follows GDPR-compliant practices, maintaining the highest international standards.
Welcome to 12vip. Protecting your personal information is something we take seriously. This Privacy Policy explains what data we collect, why we collect it, and how it is used and kept secure.
By using the 12vip website or app, you are considered to have agreed to this Privacy Policy. We recommend reading it once before you register.
In plain terms: We want you to know exactly what data we hold and how we use it. There are no hidden agendas.
12vip collects several types of information — some you provide directly, and some is collected automatically.
| Type of Data | Why it is collected | Mandatory? |
|---|---|---|
| Name & Date of Birth | For identity verification and age confirmation | Yes |
| Contact Information | To manage your account and send important notices | Yes |
| Payment Information | Secure Transactions & Withdrawal Process | Yes |
| KYC documents | To comply with legal obligations and AML requirements | Yes |
| Device and IP | For security and fraud prevention | Automatic |
| Gaming history | Service Improvement & Responsible Gaming | Automatic |
12vip uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.
Marketing Emails: If you no longer wish to receive promotional emails, you can unsubscribe at any time from your account settings. However, important account-related notices will continue to be sent.
12vip follows the highest industry standards to protect your information. Our security measures include:
In the event of a security incident (data breach, unauthorised access), 12vip will endeavour to notify affected users within 72 hours. While we maintain the highest level of protection, no system is 100% secure — so please stay vigilant on your end as well.
12vip uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can disable cookies at any time from your browser settings. Note that disabling essential cookies may affect how 12vip functions.
We retain your data only for as long as necessary. Data that is no longer needed is securely deleted.
Legal reasons: Some data is required by law and regulation to be retained for a specified period. This is not a discretionary decision by 12vip.
As a 12vip member, you have certain fundamental rights regarding your data:
You can request to know what personal information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may object to your data being used for marketing purposes.
You may request a copy of your information in a readable format.
You may request that data processing be restricted under certain circumstances.
To exercise any of these rights, please contact our support team. We aim to respond within 30 days. Please note that certain data may not be erasable due to legal obligations.
12vip strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that we hold data belonging to a minor, that data is immediately deleted and the associated account is closed. If a parent or guardian suspects their child is using 12vip, please contact our support team without delay.
12vip may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through a platform announcement.
You can check the "Last Updated" date at the top of the page to see when the policy was last changed. Continued use of 12vip after any update constitutes acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please contact our support team:
If you are not satisfied with our response after contacting us, you have the right to file a complaint with the relevant regulatory authority.
Along with this Privacy Policy, our Terms and Conditions Reading this will give you a complete understanding of 12vip.
Your wellbeing is our priority. Responsible Gaming View page.